STORE POLICY

Effective Date: [09/10/2025]

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At IRIS K-NAILS AUSTRALIA PTY LTD we are committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.irisknails.com.au (the "Site") or use our online services. By accessing and using our Site, you agree to the practices outlined in this Privacy Policy. If you do not agree, we recommend that you discontinue use of this Site.

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1. Information We Collect

We collect personal and non-personal information when you interact with our Site, including when you make a purchase, create an account, or contact us for support.

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A. Personal Information

Personal information is information that identifies you as an individual. We may collect details you provide to us such as:

• Name

• Email address

• Mailing address (billing & shipping)

• Phone number

• Payment information (e.g., credit card details)

• Order history

• Account information (username, password)

 

B. Non-Personal Information

We may also collect non-personal data such as:

• IP address

• Device/browser details

• Usage data (pages viewed, time spent on our Site)

• Cookies and similar technologies

 

2. How We Use Your Information

We use your information for purposes including:

• Order processing: To fulfill and ship your nail products and handle returns.

• Customer support: To assist with inquiries or product issues.

• Website improvement: To analyse shopping behaviour and enhance our Site.

• Marketing: To send promotional offers, newsletters, or updates (with your consent, where required by law).

• Legal compliance: To meet obligations and enforce store policies.

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your online experience, such as remembering your preferences and analysing traffic. You may disable cookies in your browser settings, though this may affect functionality.

 

4. Sharing Your Information

We may share your personal information with trusted third parties to help us provide services, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and logistics providers (e.g., Australia Post, couriers)

• Email & marketing platforms (e.g., Mailchimp)

• Analytics services (e.g., Google Analytics)

We will never sell or rent your information to third parties for marketing purposes.

 

5. Data Security

We take reasonable steps to safeguard your personal information against loss, misuse, and unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute protection.

 

6. Your Rights & Choices

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have rights regarding your data, including:

• Access & Correction – Request access to or correction of your personal details.

• Deletion – Request deletion of your personal data, subject to legal requirements.

• Marketing Opt-Out – Unsubscribe from marketing emails at any time.

For requests, please contact us at sales@irisknails.com.au

 

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

 

8. Policy Updates

We may revise this Privacy Policy from time to time. Changes will be posted here with the updated Effective Date. Please check back periodically for updates.

 

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

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IRIS K-NAILS AUSTRALIA PTY LTD
Email: sales@irisknails.com.au

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